Return & Refund Policy:

1. Returns: Our oil products are non-returnable due to their nature as consumable goods. We cannot accept returns once the product has been delivered and used.

2. Refunds: Refunds are issued only in the case of damaged or defective products. Customers must notify us within 15 days of receiving the product and provide photographic evidence of the damage or defect.

3. Refund Process: Upon verification of the claim, a refund will be processed to the original payment method within 15 days.

4. Shipping Costs: We do not refund shipping costs unless the return is due to our error or a defective product.

5. Contact: For return or refund inquiries, please contact our customer service team at sales@foxpure.com.

6. Exceptions: Refunds will not be provided for issues resulting from improper storage or use of the product after delivery.

7. Limited Liability: Our liability is limited to the purchase price of the product. We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products.